Assist sales associates with various inquiries; act as a liaison between sales associates and staff/company
Enter and maintain all pending and closed escrow/sales reports in the company's database plus checking all main office files for correct paperwork and signatures when placed under contract
Provide support to Brokerage Manager including providing reports, files and escrows
Process commission checks through real estate commission tracking system
Maintain sales associate licensing and process required paperwork
Helps with A/R entry for monthly fees
Process all other payables (T&E, vendor billing, non-marketing billing)
Maintain all office records and files (transaction files, sales associate files, etc.)
Guide, assist and act as a point-of-contact for office staff
Manage and maintain office equipment, supplies and forms; coordinate installation and repairs
Process new hires and new sales associates and conduct orientations, including overview of office operations and coordination of workspace setup
Other duties as assigned by management to assist in the operation of the office/department
Enter all new listings & status changes for the Main Office into MLS system, Trident and Atlas
Back up staff positions when time off is taken
Prepare statistics for office meetings and/or listing presentations
Job Requirements:
Bachelor's Degree in business, office administration or equivalent years of experience.
Three or more years' experience in a customer centric business environment with administrative responsibility for office operations.
Real Estate background preferred
Comfortable working on computer and computer applications with advanced level proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook. Knowledge of MS Publisher would be beneficial.
Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, company web pages, MLS
Creative problem-solving skills.
Strong customer service skills with excellent communication skills, both verbal and written.
Ability to interact successfully with both internal and external customers at all levels.
Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
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