As a member of Team CRST, you'll be part of one of the nation's largest privately held transportation and logistics companies. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.
The Fleet Manager is responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and to improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Shift: Oklahoma City, OK or Little Rock, AR: Monday - Friday 9 am - 6 pm This is a work from home position available in one of the following cities. Travel will be required one - two days a week doing store and driver visits in the market you support for Home Depots and drivers. Training and onboarding time and locations may vary. Compensation: $60,000 per year. This is a fixed rate of pay for the role and is not negotiable. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus, additional voluntary benefits and employee discounts.
Essential Duties and Responsibilities: Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitability. Perform all aspects of dedicated customer support including load booking and service failure resolution. Manage daily scheduling of equipment and drivers to maximize utilization. Serve as liaison between customers, drivers and internal departments to ensure smooth operations. Build and maintain positive relationships with drivers to enhance performance and support retention efforts. Approve pay-related items in alignment with company policy. Ensure all safety protocols and procedures are consistently followed. Assist in the development and management of customized KPIs to monitor and achieve performance goals. Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs.
Required Qualifications: Previous driver manager experience. 1 year of experience in transportation/logistics. 1 year experience in dispatching. Preferred Qualifications: Associate's degree. 1-2 years of experience in transportation/logistics. 1-2 years of experience in dispatching. 1-2 years of experience with customer relationships. Ideal Experience & Skill Set: Complex Problem Solving and Critical Thinking. Social Perceptiveness. Judgement and Decision Making. Operations and Monitoring. Service Orientation. Trouble shooting and Negotiation.
CRST is one of the largest privately owned trucking companies in the United States. We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution. CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives! The CRST Core Values: Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Equal Opportunity Employer.
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