Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

LzVtQzJyaUlkcFJFOFRDbkwybXNRcGNaSWc9PQ==
  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

Job Tags

Similar Jobs

Trulieve

Post Harvest Technician I Job at Trulieve

 ...about our company, please visit our website; Requisition ID: 17703 Remote Work Available: No Job Title: Post Harvest Technician I Department: Cultivation Reports to: Post Harvest Manager FLSA Status: Non-Exempt Regular Full-time... 

Progressive Comfort Solutions

Lead Heat Pump Installer (* Signing Bonus*) HVAC (4 days/wk -10hr/day) Job at Progressive Comfort Solutions

Job Description Job Description Progressive Comfort Solutions Progressive Comfort Solutions is seeking an energetic and like-minded Ductless Heat Pump installer for our team. We are Progressive. Are you? We are a local HVAC and Electrical contractor based in Seattle...

The Middlesex Corporation

Carpenter - Heavy Civil Construction Job at The Middlesex Corporation

 ...The Carpenter is responsible for constructing or assembling concrete forming systems, according to blueprints and specifications, for...  ...first, in everything we do. Constructs, erects, installs, and repairs structures, scaffolding and framework using hand and power tools... 

Vaco

Accounting Manager Job at Vaco

 ...Accounting Manager Location: Daytona Beach, FL (Hybrid - 3 Days Onsite / 2 Remote) Salary: $90,000 - $100,000 Benefits Type: Full-Time, Permanent About the Company...  ...general ledger accounts Support accounts payable, accounts receivable, and cash management as... 

Securitas Security Services USA, Inc.

Security Officer: Flexible Schedules, Weekly Pay, Training Job at Securitas Security Services USA, Inc.

 ...A prominent security solutions company is hiring a Security Officer to ensure safety and security at client sites in Jacksonville, FL. The role involves monitoring...  ...assistance to clients and their guests. No experience is required, and the company offers training for a...